If you have to use that, you may have to use the buttons on the lower right of the login screen to get wifi connected before you actually log in. Many machines will do this a few won’t if on wifi networking, without a second USB wifi adapter added externally. You must in this case do a fresh install after restarting your Windows machine in Safe Mode with Networking. I did speak to support, who were apt as well as kind, and after being completely careful to follow all of their instructions, I did get it to work again. Nothing you try will fix this that’s the clue. But when you close it, then bring Scrivener up again, the same not-activated message will come up, and you’ll be shut down again, You catch Scrivener on starting, before it gets to telling you no, and do an activation, which it will accept. Symptom: update by any means that works for you, including over-installing or a fresh install, install after cleaning all left parts, etc… Find that Scrivener each time runs only a few moments, then claims it’s unlicensed, and gives only a button to shut down after telling you. If it may be a less usual case,I feel I should put it here, since locked-out messages are being consolidated in this thread. ![]() Here’s another way licensing can go south, and how to fix it. I think I will be forced to go to word, just because it doesn’t lock me out of my work. I have tried many times to contact the support, but all they do is send me the same soft reassuring words, signed by a different name, each time, without actually solving the initial error of the platform dumping my license key monthly. This is actually my gripe, as the licence key error locks me out on a monthly basis and I spend so much time going through the process of getting the whole thing working again, on a monthly basis. ![]() I need to get in, to get my work back out. But now I have the problem that I cannot get into the platform to publish the work done into word. I am like you in that I really liked the way I could just dump down random thoughts and then go back easily and work on them and get them into a readable format. I am currently locked out because the licence key is not allowing me in… again… I paid full price for the platform at the beginning but they just want me to pay more to upgrade without actually fixing the first problem.
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